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Quality does Matter

ornamental red diamond, element of the conficio logo Improved Team Communication

Problem: Our client experienced a high rate of errors in the final software. Our analysis showed that requirements and progress information were not readily available to the whole team. Developers often worked from outdated versions of the requirements document.

Solution: We recommended a simple document management system based on open source components and a policy to make no local copies of the documents. This solution allowed them to track changes to the document in a way that was cost effective and met the concerns of the developers and the management.

Results: Our client saw improved coherence between different teams responsible for different parts of the product. The management was pleased that the solution entailed no cost in software licenses and minimal investment in user training. The rapid implementation allowed them to reduce the number of errors by 15% in three month.