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Plan-B™ for 250+ screencasts

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Media Contact:
Kaj Kandler
+1 (781) 632 5773

July 30th, 2007

ornamental red diamond, element of the conficio logo Plan-B™ for surpasses 250 screencasts and 180 glossary entries

Plan-B for adds constantly new help topics supported by short videos (screencasts) to its technical support site for

Melrose, MA - Jul. 30, 2007, Conficio, has announced that its technical support website Plan-B for surpassed 250 screencasts (short videos) this week. Each screencast demonstrates a help topic for, the open source office suite. In addition to new screencasts the service also added many new glossary entries, explaining terminology and concepts.

Users of can explore the growing number of videos at

Kaj Kandler, the man behind this revolutionary service offerings, is proud to say "Plan-B™ for adds new screencasts on a rate of 15 or more a week." He adds "Our authors work hard to choose new topics based on queries observed on the website and questions posted to our e-mail based technical support. This ensures that the additional help topics are relevant for non techncial users"

About Plan-B for

Plan-b for is technical support for non technical users. this web based service solves the wide spread abandonment of software documentation. Hundreds of short videos demonstrate features and functions of, making the application easier to learn for end-users. A smart search engine allows non technical users to find help topics without learning the jargon that documentation has, like any other software documentation. The search engine understands the user's language and matches it to the keywords in the help topics. A comprehensive glossary helps users to understand definitions and concepts. For more information visit

About is the leading open source office suite. It is the office suite with the second largest market share. includes applications for word processing, spreadsheets, presentation, drawing, formula editing and database manipulation. supports ODF as its default document format and is ISO 26300 compliant. For more information visit

About Conficio

The company has been founded in 2003 by software engineer Kaj Kandler. Conficio provides screencast production and deployment services to software companies. For more information visit

Plan-B™ is a trademark of Conficio, in the U.S. or other countries.™ is a trademark of