Plan-B for Accountants - the smart answer to
questions about QuickBooks® or other
Small Business owners use QuickBooks because it is easy to learn and has a wide range of functions. Often accountants recommend the package and do the setup and initial training for their clients. However, technical support is not what an accountant is paid for. There are many software functions that are not used on a daily basis. When they are needed, whom better to call then the accountant who trained the small business owner? From an accountant's standpoint these requests are frequent and repetitive. Plan-B for accountants is the smart answer to those frequently asked questions.
Plan-B technolgy has broad applications. We work with software publishers to improve their technical support offerings and help them save money at the same time. Plan-B is ideal to answer the most frequently asked questions right from the support website, and keep the phone lines open for more complex questions.
PC users are often frustrated with overloaded support organizations, that keep them on hold for a long time. Plan-B is self serving and explains software better than written instructions or tech-support over the phone.
Especially large corporations with extensive Intranets do replace the famous Word® documents with screenshots with Plan-B screencasts.
As an added service, Conficio employees can install Plan-B screencasts on your website. We work with your web-designer to achieve the best results possible.
This service includes:
- Integrating Plan-B screencasts in your pages.
- Creating extra pages as appropriate.
- Updating meta tags, such as keywords and descriptions.
- Adding links and menu items, so the new pages can be reached.
- Optionally protecting your Pla-B resources by password.
- Uploading the changes to the webserver.
There is a $25 charge per screencast with a minimum of $100 for each project.
Software Quality Consulting
Can you afford to run projects that do not deliver on time and on budget? Conficio is here to help your software projects succeed. The three most common reasons for failure are:
- incomplete and changing requirements
- insufficient project management
- testing too little too late
If you are looking for help, you have come to the right place. We can give you an independent assessment of your project's health and train your team for success. Put us to the test. Contact us with your concerns and let us know how we can help you to succeed.
QuickBooks® is a registered trademark of Intuit Inc.